Privacy Policy

Last updated: 2026

Overview

Rig Line Tree Service ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at riglinetreeservice.com, how we use and protect it, and the choices you have. It applies to information collected through this website and when you contact us for tree service in Westminster and the surrounding Upstate South Carolina. By using our site or submitting a form, you agree to the practices described here. If you do not agree, please do not use the site or submit your information.

Information you provide to us

We only collect the information we need to respond to you and perform the work you request. When you fill out our estimate or contact form, call us, or email us, you may provide:

• Your name and contact details (phone number and email address)
• Your property address or the service location
• Details about the trees and the work you're requesting
• Any photos, notes, or other information you choose to send us

You are never required to submit the online form — you can always reach us directly by phone at (855) 615-0568.

Information collected automatically

Like most websites, our hosting provider and certain embedded services may automatically record standard technical information when you visit, such as your IP address, browser type, device information, referring page, and the pages you view. This information is used for security, to keep the site working properly, and to understand general usage. It does not, by itself, identify you personally.

Cookies and tracking technologies

Our website does not use cookies to build advertising profiles or track you across other sites. Embedded third-party features, such as the Google Maps we use to show our service area, may set their own cookies or collect data under their own privacy policies. You can control or disable cookies through your browser settings; doing so should not prevent you from using the core parts of our site.

How we use your information

We use the information you provide to:

• Respond to your inquiry and prepare a written estimate
• Schedule, perform, and follow up on the tree services you request
• Communicate with you about your project, appointment, or account
• Document work and coordinate with your insurer when you ask us to
• Improve our services and keep our website secure and functional
• Comply with legal obligations and enforce our agreements

We do not sell, rent, or trade your personal information, and we do not use it for unrelated marketing without your consent.

Calls, texts, and email

By submitting our form or otherwise sharing your phone number, you consent to be contacted by Rig Line Tree Service by phone, text message (SMS), and email regarding your request and your service. Message and data rates may apply, and message frequency varies. Consent to receive texts is not a condition of purchasing any service. You can opt out of text messages at any time by replying STOP, and of any communication by telling us directly or emailing office@riglinetreeservice.com. We do not share your phone number with third parties for their own marketing.

How we share information

We share your information only as needed to run our business and serve you:

• Service providers who help us operate — for example, our website host, a form or scheduling provider, or communication tools — and only to the extent needed to perform their function
• Your insurer or adjuster, when you ask us to help document or coordinate a storm-damage claim
• Legal and safety reasons — when required by law, to respond to lawful requests, or to protect our rights, property, or the safety of others

Data retention

We keep the information you provide only as long as needed to respond to your request, complete the work, meet our business and tax records requirements, and comply with the law. When it is no longer needed, we take reasonable steps to delete or secure it.

Data security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information — such as financial account or payment details — through the website; we will never ask for that through our online form.

Your choices and rights

You may request to review, correct, or delete the personal information we hold about you, and you may opt out of our communications at any time. To make a request, contact us using the details below. We will respond within a reasonable time and as required by applicable law.

Children's privacy

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links and services

Our site may link to or embed third-party services, such as maps or our Facebook page. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their policies.

Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, our site does not currently respond to them, but we also do not track you across other websites for advertising.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Your continued use of the site after changes are posted means you accept the updated policy.

Contact us

Questions about this policy or your information? Reach us at (855) 615-0568 or office@riglinetreeservice.com. Rig Line Tree Service, Westminster, South Carolina (Oconee County).